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Browser Setup for PCs Using UTC Online

UTC Online recommends Windows users use the latest version of Firefox when accessing Blackboard. However, the following browser configurations are supported:


 
Blackboard 9.1 Supported Browsers and Versions
Windows 7
(32-bit)		   Firefox 3.5 (compatible)
  Firefox 3.6 (certified)		   Internet Explorer 8 (certified)
 
Windows 7
(64-bit)		   Firefox 3.5 (compatible)
  Firefox 3.6 (compatible)		   Internet Explorer 8 (compatible)
 
Windows Vista
(32-bit)		   Firefox 3.5 (compatible)
  Firefox 3.6 (certified)		   Internet Explorer 7 (compatible)
  Internet Explorer 8 (certified)
Windows Vista
(64-bit)		   Firefox 3.5 (compatible)
  Firefox 3.6 (compatible)		   Internet Explorer 7 (compatible)
  Internet Explorer 8 (compatible)
Windows XP   Firefox 3.5 (compatible)
  Firefox 3.6 (compatible)		   Internet Explorer 7 (compatible)
  Internet Explorer 8 (compatible)

certified: fully tested and supported
compatible: partially tested but should function properly

Note About Chrome. UTC Online finds most Blackboard functionality is compatible with Google Chrome on Windows. However, Chrome is still not officially supported by Blackboard and several functions may not work correctly.


Browser Setup for Blackboard

  • JavaScript must be enabled (how to)
  • Cookies must be enabled, including third-party cookies (how to)
  • SSL must be enabled (how to)
  • Pop-up windows need to be enabled for some functions in Blackboard, depending on how your instructor has set up various features such as tests (how to)
  • If you wish to use the Chat feature in Blackboard, pop-up windows must be enabled.




Windows Internet Explorer Users
If you use Windows Internet Explorer with UTC Online/Blackboard, make sure you use Internet Explorer version 7 or higher; version 6 either will not work or will perform very poorly! Internet Explorer version 8 users may benefit by enabling Compatibility View when accessing UTC Online. UTC Online also recommends you make the following two configuration changes:
  1. Use the "Every time I visit the webpage" cache setting (how to)
  2. Add bb4.utc.edu to Trusted Sites and set this zone's security settings to Low: Tools: Internet Options > Security > select Trusted Sites zone, click Sites and add bb4.utc.edu (make sure "Require server verification" is unchecked), set the "Security level for this zone" to Low, uncheck Enable Protected Mode, and then restart Internet Explorer


Find out which browser you are using

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